Return Policy


We want you to love shopping at If products purchased from do not meet your expectations, you may return them with the packing slip within 30 days of purchase. With the shrink warp still intact and not removed.

Customers are required to coordinate and pay for the return shipping themselves. does not coordinate or pay for any return Shipping. Refunds will be returned in the method of which you paid. Original shipping and handling charges will not be refunded. After 30 days, please refer to the original manufacturer’s warranty for product and service issues.

Should you have any questions regarding this policy, please reach out to Customer Care by emailing us [email protected] BreakYourBack reserves the right to deny any return should the conditions of the items not meet the Return Policy and/or if items are used outside of the manufacturer’s specifications.

PLEASE NOTE: Unopened items with original shrink wrap are acceptable for return. Some items marked as final sale or non-returnable are not eligible for refunds.

BreakYourBack branded items purchased from stores or other sellers: If you purchased a BreakYourBack product at a retail store or from another seller, those returns or exchanges must go through the place of purchase.